We are looking for an engaged Market Development Officer who brings solid expertise and a passion for FSC’s mission, to work with us in a multinational environment.
The Market Development Officer will undertake market development across various value chains by driving Chain-of-Custody (COC) certification, Promotional License Agreements (PLA), and increasing FSC brand awareness in B2B and B2C market segments in the region.
Market Development Officer (m-f-d) – Congo Basin & West Africa
Remote - Congo Basin
Full-time
Temporary
The Scope
Main Roles & Responsibilities
- Drive sub‑regional market and value chain development across forest product sectors.
- Build and manage relationships with key accounts, Certificate Holders, and Promotional Licence partners.
- Grow Chain of Custody (CoC) certification and Promotional Licence Holders in line with targets.
- Manage CoC enquiries, certification body coordination, and e‑training platforms.
- Monitor market trends and conduct targeted market analysis.
- Develop and deploy marketing and communications materials in line with brand guidelines.
- Deliver campaigns, events, digital content, and sub‑regional website updates in collaboration with international and regional teams.
- Administer Promotional Licence Agreements, including approvals, pricing, invoicing, renewals, and CRM management.
- Prepare quarterly market development and communications reports.
- Engage governments, private sector, and civil society to stimulate demand for FSC certification and support policy integration into public procurement.
Your profile
Education and Training:
Working Experience, Style and Skills:
- University degree or equivalent training or experience in a relevant field, for example, e.g. marketing, communications, business studies.
Working Experience, Style and Skills:
- At least 4 years of professional experience in marketing or sales for highly respected organisation(s), with executive level client-facing experience.
- Commercial orientation: understanding of private sector buying patterns and commercial value propositions.
- Some knowledge of Sustainability Certification Systems (e.g. FSC, Fairtrade, Fair wild, MSC, Better Cotton, Rain Forest Alliance).
- Marketing/Communications/Sales Planning and reporting.
- Good time management: Ability to drive results within agreed timelines and handle simultaneous functions and stakeholder interests
- Solution oriented attitude to work.
- Natural and highly effective collaborator with ability to drive results through teamwork.
- Demonstrate good engagement and networking skills.
- Excellent command of English (spoken and written).
- Proficiency in another language for example French and other local languages is a plus.
- Exemplary verbal and written communication skills that create cohesive team efforts and support decision making.
- The ability to facilitate interactive discussions and maintain positive interpersonal relations.
- Standard software packages (MS Office).
- Social media posting.
- Creative design e.g. Canva, PowerPoint
- Experience (basic) with Customer Relations Management (CRM) systems such as Salesforce.
- Website content platform upload experience.
Why us?
- Be part of a globally recognized organization at the forefront of sustainable forestry and contribute to the mission to help protect the world’s forests.
- Play an active role in the FSC global community of 400+ forest stewards who come together in-person at least once a year.
- Benefit from cross-cultural collaboration and networking opportunities by working in a dynamic, inclusive, and diverse international culture with over 60 nationalities represented under one roof.
The Fine Print
- Location: Nigeria/ Ghana/ Republic of Congo
- Working Hours: Full time - 40 hours per week.
- Contract: Service and Licence Agreement.
- Duration: 2 years (extension possible).
- Starting Date: As soon as possible.
- Travel: Sporadic travel is required.
How to Apply
Ready to make a difference? Join FSC and help shape a sustainable future. Don't delay - apply now!
- Please apply via our website by submitting your CV in English.
- Please do not send any photos of yourself.
We will confirm receipt of your application. Should you not receive a confirmation of receipt please check your spam filter and if you cannot find it there contact us at careers@fsc.org
Please be informed, that by applying for this position you automatically accept our Data Protection Information on processing your personal data.
We are looking forward to your application!