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Membership Manager Europe (m/f/d)

Bonn, Germany (Hybrid)
Full-time
Fixed-term

The Scope

FSC is looking for a dynamic and experienced membership professional to lead membership development and engagement across Europe. This is a unique opportunity to shape how one of the world's most recognized sustainability standards engages with its diverse European member base - spanning environmental NGOs, social organizations, and economic actors across the region.

The successful candidate will bring deep familiarity with the European landscape - its stakeholder ecosystems, regional dynamics, and cultural diversity - and will translate that knowledge into impactful membership strategies that strengthen FSC's mission on the ground.

Main Roles & Responsibilities

Membership Development

  • Lead the growth and development of FSC membership across the European region
  • Analyse the current membership landscape to identify gaps in chamber and geographical representation
  • Identify and engage potential new members that strengthen FSC's mission and diversity across the region

Outreach & Engagement

  • Design and implement outreach strategies to expand FSC's European membership base
  • Develop and execute an engagement plan that increases and diversifies participation across chambers and geographies
  • Build and maintain strong relationships with members, regional networks, and stakeholder communities - drawing on an established European professional network

Member Services

  • Deliver high-quality member services, keeping members informed on key FSC processes, governance, and strategic topics
  • Provide guidance, information, and training to members across the region as needed
  • Act as a trusted point of contact and advocate for European members within FSC International

Your profile

Education

  • University degree in a relevant field such as Business Administration, International Relations, Communications, Environmental Studies, Social Sciences, or equivalent

Experience

  • Demonstrated professional experience, including stakeholder relations, outreach, or membership/network development with international organizations or cross-border project 
  • Proven track record working within or across European institutions, networks, civil society, or multi-stakeholder platforms as well as engaging diverse actors across different European countries and cultural contexts

Skills & Competencies

  • Strong interpersonal skills with the ability to build trust across cultural and sectoral boundaries
  • Excellent networking ability with an existing or readily buildable European professional network

Linguistic Skills

  • Full professional fluency in English (written and spoken) 
  • Fluency in one or more additional European languages (e.g. French, Spanish) is a strong advantage and reflects the regional scope of this role

Technical Skills

  • Experience with CRM platforms such as Salesforce or Microsoft Dynamics